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Frequently Asked Questions!

We sell fresh and frozen soursop (Annona muricata) in our online shop. We also sell soursop leaves, tea, powder, juice and seeds.
Additionally, we sell a few other fruits, although if you are looking for a wider range of exotic fruit we would recommend checking out thetropicalfruits.com
We source organically as much as possible. For the majority of the year, we source from St Lucia where
the fruits are organically grown. However, in order to ensure a reliable and consistent supply of fruits,
we sometimes have to work with different suppliers for a month or two each year when the fruit is out
of season in St Lucia. Some of the other suppliers we use, do not supply organic soursop.
For up to date information about the organic status of the fruit, please contact us prior to placing
your order.
Everything we sell is suitable for vegetarians and vegans. Correct as of 1 March 2019. We strongly believe
in a plant-based diet being better for our health and for our planet. If you need to check the ingredients of any of our products please let us know.
Our aim is to dispatch orders that don’t contain fresh soursop within 3 working days of payment
being received.
Fresh soursop orders will usually dispatch on the first Tuesday after you order, as long as the order is placed before 8pm on Monday.
All orders of fresh and frozen soursop are sent on a next day service meaning they will arrive with you the day after they leave our warehouse. Dried goods are sent with the Royal Mail on a first class service which means they should arrive 1-2 days after dispatch.
Your order will be packed in a cardboard or polystyrene box. Soft fruits will be packed individually in foam pouches or bubble wrap for protection. We fill voids in the boxes with soft packaging material to reduce the chance of damage during transit.
Every fruit is different and size can vary throughout the seasons. For each kilogram of fruit you can expect to receive 1-3 pieces of fruit. If it’s important for you to receive small or large fruits, the best thing
to do is call us and we’ll update you on current fruit sizes.
You can buy the soursop in our online shop. You may also place orders by email and telephone. Orders for collection must be placed by email or telephone please.
All prices can be found in our online shop. Please note that they are market prices and subject to change throughout the seasons. We offer reduced rates for larger quantities.
When the soursop fruits leave our warehouse they are in perfect condition. We receive our shipment on Tuesday morning and dispatch the fruits on Tuesday and Wednesday meaning the fruits arrive with you as fresh as possible.
Occasionally, whilst in transit, an order may be dropped or knocked, causing the fruits to bruise or become damaged. If your fruit is inedible/damaged, please see below for what you should do.
We are more than happy to answer your questions.
Simply submit your question via the form above and we will respond as soon as possible